FAQs

Event Frequently Asked Questions
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Entries


When do entries close?
We encourage participants to sign up early to ensure they don’t miss out on participating in the inaugural MS Wellness Run. Entry on the day will be available, unless sold out prior to event day.

What do I receive for my entry fee?
Aside from securing your place in the inaugural MS Wellness Run alongside one of Australia’s most scenic and well-respected bike rides, your entry fee also gets you:
  • A finisher medal
  • Free event photos of you and your mates
  • Dedicated events team to assist you with questions & support in training and fundraising
  • The opportunity to be a part of the community and challenge yourself
  • The amazing feeling of helping those living with multiple sclerosis

When should I expect to receive my Welcome Pack? What does it contain?
MS Wellness Run Packs will be sent from August 2018, we’ll send you a text when it’s on its way. The Welcome Pack contains:
  • Your official entry details, including start time
  • Your official Runner Bib
  • Pins to attach your Runner Bib to your top

What should I do if I can no longer take part in the event?
Call us on 1300 733 690 or email us to let us know so we can update our records. Unfortunately, entry fees are not refundable or transferable if you are no longer able to participate in the MS Wellness Run. In exceptional circumstances we do make exceptions for transferring registration fees to another person or to next year’s event.  If you would like to request to transfer your registration fee, please email us.

What is the minimum age to participate?
All children are welcome to participate in the MS Wellness Run.
Child entry prices are available for children 16 years of age and under. Children 3 years or under are FREE!
Children 13 years of age or under at the time of the event must be accompanied by an adult.

What experience/level of fitness do I require?
Anyone with a moderate level of fitness can take part in the MS Wellness Run. We suggest that you undertake some training to make the event more enjoyable and to ensure you reach the finish line with a smile on your face! Download Savvy Fitness’ guide on preparing for the MS Wellness Run.

Can I change the event I am registered for?
Yes, you can. Email us with your full name, the email address you registered with and the event you would like to change to i.e. the 10km event.

The Course


What can I expect from the course?
Both the 5km and 10km courses offer a scenic route along the magnificent Wollongong coastline with views of the Wollongong Head Lighthouse, Cliff Road, Para Reef beaches and WIN Stadium. The 10km run also includes scenic views of the Stuart Park, Puckeys Estate and Fairy Meadow Beach Reserve. There will be sufficient water stops along the way and volunteer support to keep you motivated. Both courses encounter steep inclines and descents which you can easily see in the Elevation Chart. You can find out more about the course here.

What happens if it rains?
As we know, runners are built tough – so the event goes ahead rain or shine!

Where does the run start?
Both the 5km and 10km Runs will start at WA Lang Park. Lang Park is close to public transport, with Wollongong Train Station just a 15 minute walk away.

How do I find out my start time for the day?
Your official entry details, including start time will be included in your Welcome Pack which we will send to you from September 2018, and confirmed in an email a couple of days before the event. The 10km run starts at 7:45am and the 5km run starts at 8:00am

I have items with me I don’t want to run with. Is there a cloakroom service?
Yes! For a gold coin donation, you can cloak your personal items in a safe place.

Please ensure that your items are placed in a bag or backpack, and are labelled with the tear off tab located under your bib.  All care will be taken however we accept no responsibility for lost or damaged items.  

What is the best way to get to the Event Village?
Participants are encouraged to use public transport to get to and from the event. We work closely with Sydney Trains and NSW Public Transport to ensure there are more services available. To plan your trip, visit Transport NSW.

How do my family and friends get to support me at the event?
It would be great to have your family and friends join you. We recommend where possible public transport as the preferred mode of transport.  To plan your trip, visit Transport NSW.

What does a train ticket get me?
A Special Events Train Ticket entitles you to travel on one of the 30 Special Event Train services that Sydney Trains will be running on the day from Wollongong to Sydney.

Am I able to purchase train tickets to return to Sydney post event?
Participants, friends and family travelling by train from Wollongong back to Sydney must purchase a Special Events Train Ticket. Opal cards cannot be used on the return trip. Train tickets are available for purchase through our MS Online Shop.

Travelling to the event?  Participants must use their Opal card or purchase a single trip ticket from a train station. Opal cards cannot be used on Special Event Train Services on the return trip.

Is there any parking available at the Event Village?
Parking is limited. We are currently identifying suitable parking areas and will provide maps soon.

Merchandise


Where can I purchase event merchandise?
Please visit the MS Shop to view our range of 2018 merchandise.

I am following up on a merchandise order. Who do I contact?
Please send an email to [email protected] with your name and order number (if you have it handy) and our Merchandise Coordinator will follow up with you within 48 hours.

What is the process of ordering a lunch pack?
If you want to stay around after the run and enjoy the fun festival atmosphere and watch the cyclists arrive from the MS Sydney to the Gong Ride, you may like to pre-purchase a lunch pack. Lunch packs are available through the MS Online Shop. We are pleased to be able to cater for the following dietary requirements; Gluten free, vegetarian and vegan. Lunch packs will be available for collection at the Event Village from the Lunch Collection Marquee.
MS Wellness Zone logo
The MS Wellness Zone will feature at the 2018 MS Sydney to the Gong Ride and MS Wellness Run Finish Village and will showcase local businesses and community groups to promote healthy, active and positive lifestyles.
Find out more about the MS Wellness Zone.
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